Affected components
Update timeline
- investigating May 05, 2026, 08:11 AM UTC
Starting on May 4 at around 12:00 PM UTC, customers hosted in the Western European region are experiencing intermittent episodes of high response times within the PIM. The issue is ongoing and occurring episodically — normal performance resumes between episodes. During affected periods, pages and actions may take significantly longer than usual to load or complete. All customers in the Western European region may be affected, though not continuously. We are actively investigating and working to stabilize the platform. We will provide an update as soon as we have more information to share.
Looking to track Akeneo downtime and outages?
Pingoru polls Akeneo's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Akeneo reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Akeneo alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required