Akeneo incident

Unable to sync Akeneo Shopify App due to Shopify API outage

Resolved after 46 minutes, affecting Akeneo App for Shopify, on June 3, 2026.

monitoring Jun 03, 2026, 03:06 PM UTC

We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API. The issue has been identified and mitigated by the Shopify team and is currently being monitored. You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com

Started
Jun 03, 2026, 03:06 PM UTC
Resolved
Jun 03, 2026, 03:53 PM UTC
Duration
46m
Detected by Pingoru
Jun 03, 2026, 03:06 PM UTC

Affected components

Akeneo App for Shopify

Update timeline

  1. monitoring Jun 03, 2026, 03:06 PM UTC

    We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API. The issue has been identified and mitigated by the Shopify team and is currently being monitored. You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com

  2. resolved Jun 03, 2026, 03:53 PM UTC

    This issue has been resolved and is being monitored by Shopify.

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