Akeneo incident

Unable to sync Akeneo Shopify App due to Shopify API outage

Akeneo experienced a major incident on June 3, 2026 affecting Akeneo App for Shopify, lasting 46m. The incident has been resolved; the full update timeline is below.

Started: Jun 03, 2026, 03:06 PM UTC
Resolved: Jun 03, 2026, 03:53 PM UTC
Duration: 46m
Detected by Pingoru: Jun 03, 2026, 03:06 PM UTC

Affected components

Akeneo App for Shopify

Update timeline

monitoring Jun 03, 2026, 03:06 PM UTC

We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API. The issue has been identified and mitigated by the Shopify team and is currently being monitored. You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com
resolved Jun 03, 2026, 03:53 PM UTC

This issue has been resolved and is being monitored by Shopify.