Is Akeneo down?

Last checked 6m ago
Current status
Akeneo is up

No incidents right now.

Official status page: https://status.akeneo.com · Polled every 5 minutes · 21 components tracked

Akeneo is operational right now. Last checked 6m ago; the most recent incident resolved 2d ago.

Real-time Akeneo status, recent outages, and incident history — pulled directly from Akeneo's official status page at https://status.akeneo.com every 5 minutes. Pingoru tracks 21 Akeneo services and has captured 19 incidents in the last 90 days (98.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Akeneo reports a new incident — free for 5 monitors, no credit card.

Users who monitor Akeneo also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
Akeneo uptime 98.92% uptime · past 90 days
Mon Wed Fri
MarAprMayJun
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 48m
    Started Jun 11, 2026, 06:46 PM UTC · Resolved Jun 11, 2026, 07:34 PM UTC
    Akeneo App for Shopify
    Timeline · 4 updates
    • investigating · Jun 11, 2026, 06:46 PM UTC

      Customers report not being able to access Apps since 6pm UTC, across all regions. You are impacted if you can see "App no longer listed on the Akeneo App Store" message on the Connected Apps page. Our team is actively working on identifying the root cause of the problems.

    • investigating · Jun 11, 2026, 07:10 PM UTC

      Synchronization jobs to third party systems are verified to be working properly. The incident is limited to listing the App from the App Store.

    • identified · Jun 11, 2026, 07:29 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Jun 11, 2026, 07:34 PM UTC

      The incident is now resolved. Access to apps is back and fully operational. We apologize for the inconvenience, and thank you for your patience while we were solving the issue.

    Latest: The incident is now resolved. Access to apps is back and fully operational. We apologize for the inconvenience, and thank you for your patience while we were solving the issue.

  2. Resolved 2h 1m
    Started Jun 04, 2026, 09:01 AM UTC · Resolved Jun 04, 2026, 11:03 AM UTC
    Supplier Data Manager
    Timeline · 3 updates
    • identified · Jun 04, 2026, 09:01 AM UTC

      We are currently experiencing errors in AI-enabled SDM steps (Classification and Extraction) for all ongoing jobs. We are actively investigating the root cause of the issue.

    • identified · Jun 04, 2026, 10:23 AM UTC

      We are currently restoring the failed SDM jobs for Classification and Extraction.

    • resolved · Jun 04, 2026, 11:03 AM UTC

      The issue affecting AI-enabled SDM steps is now resolved. All affected jobs have been restarted. We sincerely apologize for this temporary disruption.

    Latest: The issue affecting AI-enabled SDM steps is now resolved. All affected jobs have been restarted. We sincerely apologize for this temporary disruption.

  3. Resolved 46m
    Started Jun 03, 2026, 03:06 PM UTC · Resolved Jun 03, 2026, 03:53 PM UTC
    Akeneo App for Shopify
    Timeline · 2 updates
    • monitoring · Jun 03, 2026, 03:06 PM UTC

      We have identified an issue in which synchronizations aren't working for some merchants due to a partial outage of the Shopify API. The issue has been identified and mitigated by the Shopify team and is currently being monitored. You can follow the resolution of the issue directly on the Shopify Status Page: https://www.shopifystatus.com

    • resolved · Jun 03, 2026, 03:53 PM UTC

      This issue has been resolved and is being monitored by Shopify.

    Latest: This issue has been resolved and is being monitored by Shopify.

  4. Resolved 35m
    Started Jun 01, 2026, 04:15 PM UTC · Resolved Jun 01, 2026, 04:51 PM UTC
    UI
    Timeline · 2 updates
    • monitoring · Jun 01, 2026, 04:15 PM UTC

      We have implemented a fix for the issue affecting the delay in job execution for some customers in the Europe region. We are now monitoring our systems closely to confirm full recovery and stability. So far, we've seen positive results.

    • resolved · Jun 01, 2026, 04:51 PM UTC

      The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your patience.

    Latest: The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your p…

  5. Resolved 3h 6m
    Started May 26, 2026, 01:36 PM UTC · Resolved May 26, 2026, 04:43 PM UTC
    UI
    Timeline · 5 updates
    • identified · May 26, 2026, 01:36 PM UTC

      Users in Germany are currently experiencing degraded performance when progressing through collaboration workflows. Specifically, there is a noticeable delay between the start or completion of a workflow step, and the product loading on the next step. Who is affected: All users based in Germany using collaboration workflows in the PIM. You may be impacted if: You observe abnormal delays between completing a workflow step and the product appearing on the subsequent step. We are implementing a fix and will provide an update in 60 minutes.

    • identified · May 26, 2026, 02:30 PM UTC

      We are still working on implementing the fix. We will provide an update within 90 minutes.

    • identified · May 26, 2026, 04:02 PM UTC

      We are still working on implementing the fix. We will provide an update within 90 minutes.

    • identified · May 26, 2026, 04:40 PM UTC

      We are continuing to work on a fix for this issue.

    • resolved · May 26, 2026, 04:43 PM UTC

      A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this temporary disruption.

    Latest: A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this tempo…

See the full Akeneo outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Akeneo outage history →

Or sign up free to get alerts when Akeneo breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 14 incidents View full outage history →