Resolved after 2 hours 55 minutes, affecting Supplier Data Manager, on October 9, 2026.
This incident has now been resolved. We apologise for the inconvenience caused by this temporary disruption.
Affected components
Update timeline
- monitoring Oct 09, 2026, 03:52 PM UTC
The affected jobs have been retried, and the data is pushed correctly to the PIM.
- identified Oct 09, 2026, 03:54 PM UTC
The team has identified an issue with a feature flag used for new feature development affecting all SDM jobs pushed between 07:12 and 14:02 UTC (09:12–16:02 CEST). We are currently retrying all affected jobs. There is no other impact on core SDM functionality.
- resolved Oct 09, 2026, 03:56 PM UTC
This incident has now been resolved. We apologise for the inconvenience caused by this temporary disruption.
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