Akeneo incident

Processing errors for AI-enabled steps

Minor Ongoing View vendor source →

Akeneo is currently experiencing a minor incident affecting Supplier Data Manager, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 09:01 AM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Jun 04, 2026, 09:01 AM UTC

Affected components

Supplier Data Manager

Update timeline

  1. identified Jun 04, 2026, 09:01 AM UTC

    We are currently experiencing errors in AI-enabled SDM steps (Classification and Extraction) for all ongoing jobs. We are actively investigating the root cause of the issue.

  2. identified Jun 04, 2026, 10:23 AM UTC

    We are currently restoring the failed SDM jobs for Classification and Extraction.