Xero incident

Global: Invoicing - Sending Invoices via mobile app

Minor Resolved View vendor source →

Xero experienced a minor incident on July 31, 2025 affecting Xero Accounting Mobile App, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 08:26 AM UTC
Resolved
Jul 31, 2025, 10:28 AM UTC
Duration
2h 2m
Detected by Pingoru
Jul 31, 2025, 08:26 AM UTC

Affected components

Xero Accounting Mobile App

Update timeline

  1. investigating Jul 31, 2025, 08:26 AM UTC

    We are aware that some customers trying to send Invoices via our mobile apps are encountering error messages. Our team is investigating this with urgency. Status Last Reviewed: 09:50 UTC

  2. monitoring Jul 31, 2025, 10:07 AM UTC

    Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 10:07 UTC.

  3. resolved Jul 31, 2025, 10:28 AM UTC

    Our team has resolved the issue causing some customers to encounter errors when trying to send Invoices via our mobile apps. We found the issue was related to a recent release which was rolled back. We apologise for any inconvenience this has caused.