Xero incident
Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.
Resolved after 25 minutes, affecting Xero Platform and Settings and Invoicing, Bills & Quotes and 1 more, on October 14, 2026.
Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused. This related to a network connectivity issue and our team has restored service.
Affected components
Update timeline
- investigating Oct 14, 2026, 04:08 AM UTC
We are aware some customers trying to navigate in Xero and generate invoices and PDFs are experiencing errors. Our team is investigating this with urgency.
- monitoring Oct 14, 2026, 04:14 AM UTC
Our team has implemented a fix and we are currently monitoring the results.
- resolved Oct 14, 2026, 04:33 AM UTC
Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused. This related to a network connectivity issue and our team has restored service.
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