Xero incident
US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
Resolved after 51 minutes, affecting US Payroll, powered by Gusto, on September 28, 2026.
Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check Gusto's Status Page
Affected components
Update timeline
- identified Sep 28, 2026, 08:32 PM UTC
We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.
- monitoring Sep 28, 2026, 09:05 PM UTC
Gusto has implemented a fix and we are currently monitoring the results.
- resolved Sep 28, 2026, 09:23 PM UTC
Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check Gusto's Status Page
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