Xero experienced a critical incident on September 2, 2026 affecting Tax Reporting - UK VAT & MTD, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Tax Reporting - UK VAT & MTD
Update timeline
- investigating Sep 02, 2026, 02:05 PM UTC
HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority
- resolved Sep 02, 2026, 05:53 PM UTC
HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.