Xero incident

Global : Xero apps unavailable on Apple App Store

Resolved after 2 hours 10 minutes, on September 26, 2026.

resolved Sep 27, 2026, 01:38 AM UTC

We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.

Started
Sep 26, 2026, 11:28 PM UTC
Resolved
Sep 27, 2026, 01:38 AM UTC
Duration
2h 10m
Detected by Pingoru
Sep 26, 2026, 11:28 PM UTC

Update timeline

  1. identified Sep 26, 2026, 11:28 PM UTC

    We're aware that the Apple App Store listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc apps are not currently accessible. We have taken action to resolve this and are in contact with Apple. Existing installations of these apps are unaffected. We apologise for any inconvenience caused.

  2. resolved Sep 27, 2026, 01:38 AM UTC

    We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.

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