Xero incident

UK: Tax - Errors and slowness with MTD ITSA and VAT

Minor Resolved View vendor source →

Xero experienced a minor incident on August 28, 2026 affecting Tax Reporting - UK VAT & MTD, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 09:15 AM UTC
Resolved
Aug 28, 2026, 11:43 AM UTC
Duration
2h 28m
Detected by Pingoru
Aug 28, 2026, 09:15 AM UTC

Affected components

Tax Reporting - UK VAT & MTD

Update timeline

  1. investigating Aug 28, 2026, 09:15 AM UTC

    We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.

  2. resolved Aug 28, 2026, 11:43 AM UTC

    HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.