Xero incident

ATO services may be unavailable

Resolved after 25 minutes, affecting Tax Reporting - BAS, TPAR and AU Payroll, on September 28, 2026.

resolved Sep 28, 2026, 12:28 AM UTC

The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

Started
Sep 28, 2026, 12:03 AM UTC
Resolved
Sep 28, 2026, 12:28 AM UTC
Duration
25m
Detected by Pingoru
Sep 28, 2026, 12:03 AM UTC

Affected components

Tax Reporting - BAS, TPARAU Payroll

Update timeline

  1. identified Sep 28, 2026, 12:03 AM UTC

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

  2. monitoring Sep 28, 2026, 12:18 AM UTC

    The ATO has implemented a fix and we are currently monitoring the results.

  3. resolved Sep 28, 2026, 12:28 AM UTC

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

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