Xero incident

UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)

Minor Resolved View vendor source →

Xero experienced a minor incident on September 23, 2026 affecting Tax Reporting - UK VAT & MTD, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 01:16 PM UTC
Resolved
Sep 25, 2026, 12:52 PM UTC
Duration
1d 23h
Detected by Pingoru
Sep 23, 2026, 01:16 PM UTC

Affected components

Tax Reporting - UK VAT & MTD

Update timeline

  1. investigating Sep 23, 2026, 01:16 PM UTC

    We're aware of an issue where HMRC services are responding more slowly than usual, so sending or refreshing data may take longer than expected. We're requested HMRC to investigate the issue.

  2. monitoring Sep 24, 2026, 10:05 AM UTC

    HMRC have confirmed that MTD IT and MTD VAT are now fully available. We are still experiencing some slowness with the status of Corporate Tax, Personal Tax, Partnership Tax and CIS filings updating in Xero and we are in ongoing contact with HMRC. You can check the status of these filings by logging into the HMRC services directly in the mean time.

  3. resolved Sep 25, 2026, 12:52 PM UTC

    We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.