Xero incident
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
Resolved after 22 hours 35 minutes, affecting UK Payroll, on September 14, 2026.
HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.
Affected components
Update timeline
- investigating Sep 14, 2026, 03:08 PM UTC
We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.
- identified Sep 14, 2026, 03:53 PM UTC
HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.
- monitoring Sep 15, 2026, 07:22 AM UTC
HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.
- resolved Sep 15, 2026, 01:43 PM UTC
HMRC has resolved the issue that caused delayed responses from its services.
Your product runs on more than Xero
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services