Xero incident

Global: Hubdoc - Customers may experience a delay in publishing documents to Xero

Minor Resolved View vendor source →

Xero experienced a minor incident on August 5, 2025 affecting Hubdoc, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 11:19 AM UTC
Resolved
Aug 05, 2025, 12:05 PM UTC
Duration
46m
Detected by Pingoru
Aug 05, 2025, 11:19 AM UTC

Affected components

Hubdoc

Update timeline

  1. investigating Aug 05, 2025, 11:19 AM UTC

    We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our team is investigating this with urgency. Status Last Reviewed: UTC: 11:18

  2. resolved Aug 05, 2025, 12:05 PM UTC

    Our team has resolved the issue impacting customers trying to publish documents to Xero in Hubdoc. We apologise for any inconvenience this has caused.