Volusion incident

Outage With Spreedly May Cause Payments Issues

Major Resolved View vendor source →

Volusion experienced a major incident on September 30, 2025 affecting Payment Gateway Services, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 06:48 PM UTC
Resolved
Sep 30, 2025, 10:03 PM UTC
Duration
3h 15m
Detected by Pingoru
Sep 30, 2025, 06:48 PM UTC

Affected components

Payment Gateway Services

Update timeline

  1. investigating Sep 30, 2025, 06:48 PM UTC

    Spreedly is currently experiencing an outage which may affect payments on Volusion stores using Spreedly, including stores using gateways such as Authorize.net which are connected using Spreedly as a payment orchestration layer. For updates, see the Spreedly status page here: https://status.spreedly.com/

  2. monitoring Sep 30, 2025, 07:14 PM UTC

    Spreedly has identified the issue affecting payments and has implemented a fix. We are continuing to monitor our Volusion stores until the issue is fully resolved. For updates, see the Spreedly status page here: https://status.spreedly.com/

  3. resolved Sep 30, 2025, 10:03 PM UTC

    This incident has been resolved.