Volusion experienced a major incident on December 29, 2025 affecting Email Services, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Email Services
Update timeline
- investigating Dec 29, 2025, 05:33 PM UTC
Our provider, Rackspace, is currently experiencing login disruptions. We are monitoring their progress and will update this page as soon as a fix is confirmed. For real-time technical details, please visit the Rackspace Status Page at https://status.apps.rackspace.com/.
- monitoring Dec 29, 2025, 09:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 29, 2025, 11:13 PM UTC
This incident has been resolved.