Volusion incident

3rd Party API Connection Issues

Minor Resolved View vendor source →

Volusion experienced a minor incident on October 6, 2026 affecting Third-Party Services, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 03:22 PM UTC
Resolved
Oct 06, 2026, 08:17 PM UTC
Duration
4h 54m
Detected by Pingoru
Oct 06, 2026, 03:22 PM UTC

Affected components

Third-Party Services

Update timeline

  1. investigating Oct 06, 2026, 03:22 PM UTC

    We are seeing reports of issues with 3rd party APIs being able to connect and send to Volusion stores. We are currently investigating and will update as soon as we have identified the cause.

  2. monitoring Oct 06, 2026, 03:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 08:17 PM UTC

    This incident has been resolved.