Volusion incident

Intermittent Slowness and Errors on some Site Designer Stores

Minor Resolved View vendor source →

Volusion experienced a minor incident on August 10, 2026 affecting Merchant Storefronts, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 01:34 PM UTC
Resolved
Aug 17, 2026, 03:14 PM UTC
Duration
7d 1h
Detected by Pingoru
Aug 10, 2026, 01:34 PM UTC

Affected components

Merchant Storefronts

Update timeline

  1. investigating Aug 10, 2026, 01:34 PM UTC

    We are currently investigating an issue causing intermittent slowness and connection errors on storefronts using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

  2. monitoring Aug 10, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 17, 2026, 03:14 PM UTC

    This incident has been resolved.