Volusion incident

Issue Loading Site Designer

Minor Resolved View vendor source →

Volusion experienced a minor incident on December 26, 2025 affecting Merchant Dashboard, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2025, 04:31 PM UTC
Resolved
Dec 26, 2025, 10:27 PM UTC
Duration
5h 56m
Detected by Pingoru
Dec 26, 2025, 04:31 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. investigating Dec 26, 2025, 04:31 PM UTC

    We are investigating reports of network-related errors affecting the Design > Site Designer feature. Our team is currently working to identify the cause, and we will provide updates here as more information becomes available.

  2. monitoring Dec 26, 2025, 08:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 26, 2025, 10:27 PM UTC

    This incident has been resolved.