Volusion experienced a minor incident on November 18, 2025 affecting Merchant Storefronts, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- identified Nov 18, 2025, 12:56 PM UTC
Some sites may be experiencing intermittent loading issue due a global networking issue impacting our third part service provider Cloudflare. We are continuing to monitor the situation and will provide updates as they become available. More information can also be found on the Cloudflare status page here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 01:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 02:47 PM UTC
This incident has been resolved.