Volusion experienced a major incident on June 29, 2026 affecting Merchant Storefronts, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Storefronts
Update timeline
- investigating Jun 29, 2026, 05:02 PM UTC
Site Designer stores may be experiencing errors with product prices not displaying on the product pages, as well as with adding products to cart. We are currently investigating and will provide updates as soon as we know more.
- identified Jun 29, 2026, 05:05 PM UTC
This issue has been identified and we have deployed a fix.
- monitoring Jun 29, 2026, 05:08 PM UTC
A fix for the issue with Site Designer product pages has been deployed and we are continuing to monitor for any errors.
- resolved Jun 29, 2026, 08:15 PM UTC
This incident has been resolved.