Volusion Outage History

Volusion is up right now

Volusion had 26 outages in the last 2 years totaling 363h 15m of downtime — averaging 1.1 incidents per month.

There were 26 Volusion outages since May 29, 2025 totaling 363h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://volusion.statuspage.io

Critical May 29, 2025

Some Stores Cannot Take Payments

Detected by Pingoru
May 29, 2025, 03:12 PM UTC
Resolved
Jun 13, 2025, 06:28 PM UTC
Duration
15d 3h
Affected: Payment Gateway Services
Timeline · 4 updates
  1. investigating May 29, 2025, 03:12 PM UTC

    We are receiving reports that some stores are reporting errors at checkout that prevent customers from placing orders by credit card. We are investigating and will post updates here as they become available. If you have an issue, please report it to our Customer Experience team.

  2. investigating May 29, 2025, 04:01 PM UTC

    We’ve identified a temporary fix for the checkout issue affecting some merchants and are actively working toward a resolution. If you're currently experiencing problems with the checkout process on your store, please contact our Customer Experience team for support. We’ll continue to share updates here as soon as new information becomes available. Thank you for your continued patience.

  3. monitoring May 29, 2025, 08:52 PM UTC

    A fix has been implemented. If you see any issues regarding the front or back end of your website, please contact our Customer Experience team.

  4. resolved Jun 13, 2025, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →