Volusion experienced a critical incident on September 23, 2026 affecting Email Services, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Email Services
Update timeline
- investigating Sep 23, 2026, 04:26 PM UTC
We are currently investigating an issue affecting our email service, which may prevent incoming or outgoing emails from processing normally. Our team is actively working to resolve the situation as quickly as possible. We will provide updates as new information becomes available.
- identified Sep 23, 2026, 04:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2026, 04:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 05:27 PM UTC
This incident has been resolved.