Volusion incident

Abandoned Cart Dashboard

Minor Resolved View vendor source →

Volusion experienced a minor incident on July 29, 2026 affecting Merchant Dashboard, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 01:58 PM UTC
Resolved
Jul 29, 2026, 06:15 PM UTC
Duration
4h 17m
Detected by Pingoru
Jul 29, 2026, 01:58 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. investigating Jul 29, 2026, 01:58 PM UTC

    The Abandoned Cart admin page is currently failing to load. Engineering is actively working to restore the connection.

  2. identified Jul 29, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 06:15 PM UTC

    This incident has been resolved.