Volusion incident

Intermittent Slowness or Errors on some Site Designer Stores

Minor Resolved View vendor source →

Volusion experienced a minor incident on August 5, 2026 affecting Merchant Storefronts and Merchant Dashboard, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 09:25 PM UTC
Resolved
Aug 06, 2026, 01:10 AM UTC
Duration
3h 44m
Detected by Pingoru
Aug 05, 2026, 09:25 PM UTC

Affected components

Merchant StorefrontsMerchant Dashboard

Update timeline

  1. investigating Aug 05, 2026, 09:25 PM UTC

    We are currently investigating an issue with intermittent slowness and errors affecting some stores using Site Designer. Our engineering team is actively tracing the cause to restore full performance as quickly as possible.

  2. monitoring Aug 05, 2026, 11:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 01:10 AM UTC

    This incident has been resolved.