Volusion experienced a minor incident on October 14, 2026 affecting Email Services, lasting 17h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Email Services
Update timeline
- investigating Oct 14, 2026, 08:12 PM UTC
We are currently investigating an issue affecting our email delivery service. Core store operations and transactions are still processing. We will provide another update here as we learn more.
- identified Oct 14, 2026, 08:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 14, 2026, 09:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 01:36 PM UTC
This incident has been resolved.