Volusion experienced a minor incident on April 20, 2026 affecting Email Services, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Email Services
Update timeline
- investigating Apr 20, 2026, 05:53 PM UTC
We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.
- identified Apr 20, 2026, 06:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 20, 2026, 08:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 01:27 AM UTC
This incident has been resolved