Volusion incident

Order Confirmation Email Delivery

Minor Resolved View vendor source →
Started
Apr 20, 2026, 05:53 PM UTC
Resolved
Apr 21, 2026, 01:27 AM UTC
Duration
7h 33m
Detected by Pingoru
Apr 20, 2026, 05:53 PM UTC

Affected components

Email Services

Update timeline

  1. investigating Apr 20, 2026, 05:53 PM UTC

    We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

  2. identified Apr 20, 2026, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 08:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 01:27 AM UTC

    This incident has been resolved

Looking to track Volusion downtime and outages?

Pingoru polls Volusion's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Volusion reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Volusion alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Volusion for free

5 free monitors · No credit card required