Volusion experienced a minor incident on November 3, 2025 affecting Payment Gateway Services, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Gateway Services
Update timeline
- investigating Nov 03, 2025, 02:07 PM UTC
Volusion Payments powered by Stripe is currently experiencing issues communicating with Stripe. We are currently looking into this and will update you here as we make progress.
- identified Nov 03, 2025, 02:11 PM UTC
The issue has been identified and we are currently working on implementing a fix.
- monitoring Nov 03, 2025, 02:36 PM UTC
A fic has been implemented and we are monitoring the results.
- resolved Nov 03, 2025, 04:03 PM UTC
This incident has been resolved.