Twilio Outage History

Twilio degraded View live status →

Twilio had 300 outages in the last 2 years totaling 879h 3m of downtime — averaging 12 incidents per month.

There were 300 Twilio outages since April 7, 2026 totaling 879h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.twilio.com

Minor June 4, 2026

Whatsapp Sender Onboarding Unavailable

Detected by Pingoru
Jun 04, 2026, 12:23 AM UTC
Resolved
Jun 04, 2026, 02:49 AM UTC
Duration
2h 25m
Affected: Messaging Channels
Timeline · 5 updates
  1. investigating Jun 04, 2026, 12:23 AM UTC

    We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 04, 2026, 01:27 AM UTC

    We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 04, 2026, 01:52 AM UTC

    Our engineers have identified the issue affecting WhatsApp sender onboarding and are actively working on a resolution. We will provide another update within the next hour or sooner if additional information becomes available.

  4. monitoring Jun 04, 2026, 02:17 AM UTC

    WhatsApp sender onboarding is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  5. resolved Jun 04, 2026, 02:49 AM UTC

    Issue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Delays from Twilio Phone Numbers to Beeline Kazakhstan

Detected by Pingoru
Jun 03, 2026, 08:57 PM UTC
Resolved
Jun 03, 2026, 11:12 PM UTC
Duration
2h 14m
Affected: SMS, APAC
Timeline · 4 updates
  1. investigating Jun 03, 2026, 08:57 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 03, 2026, 09:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 03, 2026, 09:41 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 03, 2026, 11:12 PM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan is operating normally.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes

Detected by Pingoru
Jun 03, 2026, 08:44 PM UTC
Resolved
Jun 03, 2026, 11:05 PM UTC
Duration
2h 20m
Affected: SMS, Latin America
Timeline · 4 updates
  1. investigating Jun 03, 2026, 08:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 03, 2026, 09:19 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 03, 2026, 09:27 PM UTC

    We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 03, 2026, 11:05 PM UTC

    The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

Detected by Pingoru
Jun 03, 2026, 08:41 PM UTC
Resolved
Jun 03, 2026, 09:04 PM UTC
Duration
23m
Affected: SMS Short Code, North America
Timeline · 2 updates
  1. investigating Jun 03, 2026, 08:41 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Jun 03, 2026, 09:04 PM UTC

    We have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Delays from Twilio to MTN Nigeria

Detected by Pingoru
Jun 03, 2026, 08:20 PM UTC
Resolved
Jun 03, 2026, 11:04 PM UTC
Duration
2h 43m
Affected: SMS, Middle East & Africa
Timeline · 4 updates
  1. investigating Jun 03, 2026, 08:20 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 03, 2026, 08:26 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 03, 2026, 09:09 PM UTC

    We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 03, 2026, 11:04 PM UTC

    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Read the full incident report →

Minor June 3, 2026

Subset of Inbound Calls from AT&T are Failing Shaken/Stir Verification

Detected by Pingoru
Jun 03, 2026, 06:40 PM UTC
Resolved
Jun 03, 2026, 11:36 PM UTC
Duration
4h 56m
Affected: Voice, North America
Timeline · 5 updates
  1. investigating Jun 03, 2026, 06:40 PM UTC

    Our monitoring systems have detected a potential issue with Shaken/Stir validation for a subset of inbound calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 03, 2026, 07:42 PM UTC

    Twilio customers may be experiencing Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Jun 03, 2026, 08:42 PM UTC

    Twilio customers may be experiencing Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jun 03, 2026, 11:03 PM UTC

    We have started seeing recovery for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  5. resolved Jun 03, 2026, 11:36 PM UTC

    The issues for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States has been resolved and it is operating normally at this time.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico and Multiple Networks in the United States

Detected by Pingoru
Jun 03, 2026, 03:18 PM UTC
Resolved
Jun 03, 2026, 05:55 PM UTC
Duration
2h 37m
Affected: SMS Short Code, North AmericaSMS, Latin America
Timeline · 4 updates
  1. investigating Jun 03, 2026, 03:18 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 03, 2026, 03:42 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 03, 2026, 03:53 PM UTC

    We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 03, 2026, 05:55 PM UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on affected networks in the United States are operating normally.

Read the full incident report →

Minor June 3, 2026

SMS Delivery Delays from a Subset of Twilio Short Codes to Telcel Mexico

Detected by Pingoru
Jun 03, 2026, 06:56 AM UTC
Resolved
Jun 03, 2026, 07:19 PM UTC
Duration
12h 23m
Affected: SMS, Latin America
Timeline · 6 updates
  1. investigating Jun 03, 2026, 06:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 03, 2026, 07:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 03, 2026, 09:56 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating Jun 03, 2026, 01:57 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. monitoring Jun 03, 2026, 05:17 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Jun 03, 2026, 07:19 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico is operating normally.

Read the full incident report →

Minor June 2, 2026

SMS Delivery Delays and Failures from Twilio Phone Numbers to Jazz Pakistan

Detected by Pingoru
Jun 02, 2026, 10:48 PM UTC
Resolved
Jun 03, 2026, 01:32 AM UTC
Duration
2h 43m
Affected: SMS, APAC
Timeline · 3 updates
  1. investigating Jun 02, 2026, 10:48 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 02, 2026, 11:30 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jun 03, 2026, 01:32 AM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Jazz network subscribers in Pakistan is operating normally.

Read the full incident report →

Minor June 2, 2026

MMS Delivery Delays From a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Detected by Pingoru
Jun 02, 2026, 07:23 PM UTC
Resolved
Jun 02, 2026, 10:33 PM UTC
Duration
3h 9m
Affected: MMS Short Code, North America
Timeline · 6 updates
  1. investigating Jun 02, 2026, 07:23 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 02, 2026, 07:28 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 02, 2026, 07:42 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 02, 2026, 07:44 PM UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. monitoring Jun 02, 2026, 08:31 PM UTC

    We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Jun 02, 2026, 10:33 PM UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

Read the full incident report →

Minor June 2, 2026

Unified Profiles Configuration Degraded

Detected by Pingoru
Jun 02, 2026, 06:01 PM UTC
Resolved
Jun 02, 2026, 07:32 PM UTC
Duration
1h 30m
Timeline · 5 updates
  1. investigating Jun 02, 2026, 06:01 PM UTC

    Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 02, 2026, 06:30 PM UTC

    We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

  3. identified Jun 02, 2026, 06:32 PM UTC

    We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

  4. identified Jun 02, 2026, 07:21 PM UTC

    We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.

  5. resolved Jun 02, 2026, 07:32 PM UTC

    The issue affecting issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections has been resolved, and the service is functioning normally at this time.

Read the full incident report →

Minor June 2, 2026

Voice Call Silent and One-Way Audio from a Subset of Twilio Phone Numbers to United Kingdom

Detected by Pingoru
Jun 02, 2026, 02:59 PM UTC
Resolved
Jun 02, 2026, 03:29 PM UTC
Duration
29m
Affected: Voice, Europe
Timeline · 3 updates
  1. investigating Jun 02, 2026, 02:59 PM UTC

    Twilio customers may be experiencing voice call silent and one-way audio from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 02, 2026, 03:28 PM UTC

    We have observed a recovery in voice calls from a subset of Twilio United Kingdom Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jun 02, 2026, 03:29 PM UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally. Invalid incident

Read the full incident report →

Minor June 2, 2026

SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to WOM Colombia

Detected by Pingoru
Jun 02, 2026, 12:17 PM UTC
Resolved
Jun 02, 2026, 04:51 PM UTC
Duration
4h 34m
Affected: SMS, Latin America
Timeline · 5 updates
  1. investigating Jun 02, 2026, 12:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 02, 2026, 01:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 02, 2026, 01:35 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. monitoring Jun 02, 2026, 02:48 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Jun 02, 2026, 04:51 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia is operating normally.

Read the full incident report →

Minor June 2, 2026

SMS Delivery Delays and Failures from Belgium to a Subset of Twilio Long Codes

Detected by Pingoru
Jun 02, 2026, 08:04 AM UTC
Resolved
Jun 02, 2026, 09:41 AM UTC
Duration
1h 37m
Affected: SMS, Europe
Timeline · 4 updates
  1. investigating Jun 02, 2026, 08:04 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 02, 2026, 09:07 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jun 02, 2026, 09:08 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. resolved Jun 02, 2026, 09:41 AM UTC

    We have observed a recovery in SMS delivery from Belgium to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Read the full incident report →

Minor June 2, 2026

Voice Call Failures from Network Subscribers to a Subset of Twilio Singapore Phone Numbers

Detected by Pingoru
Jun 02, 2026, 07:34 AM UTC
Resolved
Jun 02, 2026, 12:58 PM UTC
Duration
5h 23m
Affected: Voice, APAC
Timeline · 4 updates
  1. investigating Jun 02, 2026, 07:34 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers on multiple networks to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 02, 2026, 08:35 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 02, 2026, 10:42 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. resolved Jun 02, 2026, 12:58 PM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Read the full incident report →