What is Twilio's uptime?

Over the last 90 days, Twilio reported 97.93% uptime on its official status page. That figure is calculated from the public incident timeline at http://status.twilio.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Twilio's uptime history rolling forward in real time.

Has Twilio had outages in 2026?

Yes — Twilio has had 243 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Twilio outage?

The most recent Twilio incident was "Comms API retry failing intermittently", which started on September 14, 2026 and was resolved on September 14, 2026. Pingoru captured this directly from http://status.twilio.com. See the full incident card above for affected components and the update timeline.

How often does Twilio have outages?

Based on the last 90 days, Twilio averages 81.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Twilio's status page?

Twilio's official status page is http://status.twilio.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Twilio down right now?

Twilio has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Twilio reports a change. Current status is based on 171 tracked services.

How does Pingoru know if Twilio is down?

We read http://status.twilio.com directly, using Twilio's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Twilio has an outage?

Create a free Pingoru account and add Twilio as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Twilio's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Twilio incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Twilio issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Twilio status?

We use Twilio's own status page at http://status.twilio.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Twilio is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Twilio down?

Last checked 1m ago

Current status

Twilio has degraded performance

7 active incidents: SMS Delivery Receipt Delays from Twilio to MTN Swaziland, SMS Delivery Receipt Delays From a Subset of Twilio Short C… · +5 more

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Official status page: http://status.twilio.com · Polled every 5 minutes · 171 components tracked

Twilio is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time Twilio status, recent outages, and incident history — pulled directly from Twilio's official status page at http://status.twilio.com every 5 minutes. Pingoru tracks 171 Twilio services and has captured 250 incidents in the last 90 days (97.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Twilio reports a new incident — free for 5 monitors, no credit card.

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Twilio uptime 97.93% uptime · past 90 days

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Active incidents 7

SMS Delivery Receipt Delays from Twilio to MTN Swaziland

Ongoing ● 1h 19m

Started Sep 15, 2026, 12:31 AM UTC

SMS, Middle East & Africa
Timeline · 2 updates
- investigating · Sep 15, 2026, 12:31 AM UTC
  
  Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 15, 2026, 12:46 AM UTC
  
  Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team has identified the cause, and is working to resolve t…
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States

Ongoing ● 4h 24m

Started Sep 14, 2026, 09:25 PM UTC

SMS Short Code, North America
Timeline · 3 updates
- identified · Sep 14, 2026, 09:25 PM UTC
  
  Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 10:26 PM UTC
  
  Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 15, 2026, 12:27 AM UTC
  
  Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified t…
Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Argentina

Ongoing ● 9h 50m

Started Sep 14, 2026, 04:00 PM UTC

Voice, Latin America
Timeline · 6 updates
- investigating · Sep 14, 2026, 04:00 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 04:12 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 05:13 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 07:13 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 09:53 PM UTC
  
  Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 11:14 PM UTC
  
  Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing voice call failures and silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Argen…
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia

Ongoing ● 11h 52m

Started Sep 14, 2026, 01:58 PM UTC

Verify Silent Network Auth
Timeline · 6 updates
- investigating · Sep 14, 2026, 01:58 PM UTC
  
  Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 03:00 PM UTC
  
  Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 04:00 PM UTC
  
  Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 06:01 PM UTC
  
  Twilio customers may be experiencing User Authentication Identity SNA failure increase for Smartfren in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring · Sep 14, 2026, 10:05 PM UTC
  
  We have observed a recovery in User Authentication Identity SNA failure increase for Smartfren in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring · Sep 15, 2026, 12:05 AM UTC
  
  We have observed a recovery in User Authentication Identity SNA failure increase for Smartfren in Indonesia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Latest: We have observed a recovery in User Authentication Identity SNA failure increase for Smartfren in Indonesia and are monitoring service stability. We will provide another update in …
SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France

Ongoing ● 2d 3h

Started Sep 12, 2026, 10:08 PM UTC

SMS, Europe
Timeline · 6 updates
- investigating · Sep 12, 2026, 10:08 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating · Sep 12, 2026, 11:13 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating · Sep 13, 2026, 01:14 AM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating · Sep 13, 2026, 05:15 AM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- investigating · Sep 13, 2026, 01:15 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
- investigating · Sep 14, 2026, 05:16 AM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team is actively investigating …

+2 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days

Comms API retry failing intermittently

Resolved —

Started Sep 14, 2026, 08:02 PM UTC · Resolved Sep 14, 2026, 08:00 PM UTC
Timeline · 1 update
- resolved · Sep 14, 2026, 08:02 PM UTC
  
  Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm
Latest: Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm
SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia

Resolved 7h 5m

Started Sep 14, 2026, 03:51 PM UTC · Resolved Sep 14, 2026, 10:56 PM UTC

SMS, APAC
Timeline · 5 updates
- investigating · Sep 14, 2026, 03:51 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 14, 2026, 04:20 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 14, 2026, 04:59 PM UTC
  
  We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring · Sep 14, 2026, 07:07 PM UTC
  
  We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved · Sep 14, 2026, 10:56 PM UTC
  
  The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.
Latest: The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.
Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq

Resolved 7h 38m

Started Sep 14, 2026, 09:48 AM UTC · Resolved Sep 14, 2026, 05:27 PM UTC

Voice, Middle East & Africa
Timeline · 6 updates
- investigating · Sep 14, 2026, 09:48 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating · Sep 14, 2026, 10:48 AM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 12:51 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 03:22 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 14, 2026, 03:24 PM UTC
  
  We have observed a recovery in voice calls from a subset of Twilio United States Phone Numbers to Korek Telecom network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 14, 2026, 05:27 PM UTC
  
  The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.
Latest: The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil

Resolved 7h 4m

Started Sep 14, 2026, 08:34 AM UTC · Resolved Sep 14, 2026, 03:38 PM UTC

SMS, Latin America
Timeline · 7 updates
- investigating · Sep 14, 2026, 08:34 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating · Sep 14, 2026, 09:34 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating · Sep 14, 2026, 11:34 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating · Sep 14, 2026, 03:35 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified · Sep 14, 2026, 03:37 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 14, 2026, 03:37 PM UTC
  
  We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 14, 2026, 03:38 PM UTC
  
  The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.
Latest: The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.
Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML

Resolved 2h 47m

Started Sep 12, 2026, 09:25 PM UTC · Resolved Sep 13, 2026, 12:12 AM UTC

Speech Recognition (Gather Speech) US1
Timeline · 5 updates
- investigating · Sep 12, 2026, 09:25 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 09:27 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Sep 12, 2026, 10:12 PM UTC
  
  Our engineering team has observed an increase in error rates affecting our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products using the Deepgram model. Customers experiencing issues should use the Google model as a workaround. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Sep 12, 2026, 11:12 PM UTC
  
  We are observing recovery across our Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. We will continue monitoring affected services to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Sep 13, 2026, 12:12 AM UTC
  
  We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. This incident has been resolved.
Latest: We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. This incident has been resolved.

See the full Twilio outage history

152 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Twilio outage history →

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Outage history

Past 90 days · 157 incidents View full outage history →

SMS Delivery Receipt Delays from Twilio to MTN Swaziland Ongoing

Started Sep 15, 2026, 12:31 AM UTC · ● 1h 19m
SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States Ongoing

Started Sep 14, 2026, 09:25 PM UTC · ● 4h 24m
Comms API retry failing intermittently Resolved

Started Sep 14, 2026, 08:02 PM UTC · Resolved Sep 14, 2026, 08:00 PM UTC · —
Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Argentina Ongoing

Started Sep 14, 2026, 04:00 PM UTC · ● 9h 50m
SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Resolved

Started Sep 14, 2026, 03:51 PM UTC · Resolved Sep 14, 2026, 10:56 PM UTC · 7h 5m
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Ongoing

Started Sep 14, 2026, 01:58 PM UTC · ● 11h 52m
Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Resolved

Started Sep 14, 2026, 09:48 AM UTC · Resolved Sep 14, 2026, 05:27 PM UTC · 7h 38m
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Resolved

Started Sep 14, 2026, 08:34 AM UTC · Resolved Sep 14, 2026, 03:38 PM UTC · 7h 4m