What is Twilio's uptime?

Over the last 90 days, Twilio reported 97.36% uptime on its official status page. That figure is calculated from the public incident timeline at http://status.twilio.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Twilio's uptime history rolling forward in real time.

Has Twilio had outages in 2026?

Yes — Twilio has had 239 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Twilio outage?

The most recent Twilio incident was "MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States", which started on July 30, 2026 and was resolved on July 30, 2026. Pingoru captured this directly from http://status.twilio.com. See the full incident card above for affected components and the update timeline.

How often does Twilio have outages?

Based on the last 90 days, Twilio averages 79.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Twilio's status page?

Twilio's official status page is http://status.twilio.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Twilio down right now?

Twilio has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Twilio reports a change. Current status is based on 171 tracked services.

How does Pingoru know if Twilio is down?

We read http://status.twilio.com directly, using Twilio's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Twilio has an outage?

Create a free Pingoru account and add Twilio as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Twilio's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Twilio incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Twilio issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Twilio status?

We use Twilio's own status page at http://status.twilio.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Twilio is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Twilio down?

Last checked 7m ago

Current status

Twilio has degraded performance

11 active incidents: SMS Delivery Delays from Twilio to Celcom Malaysia, SMS Delivery Delays from Twilio to Africell Angola · +9 more

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Official status page: http://status.twilio.com · Polled every 5 minutes · 171 components tracked

Twilio is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Twilio status, recent outages, and incident history — pulled directly from Twilio's official status page at http://status.twilio.com every 5 minutes. Pingoru tracks 171 Twilio services and has captured 250 incidents in the last 90 days (97.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Twilio reports a new incident — free for 5 monitors, no credit card.

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Twilio uptime 97.36% uptime · past 90 days

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Active incidents 10

SMS Delivery Delays from Twilio to Celcom Malaysia

Ongoing ● 39m

Started Jul 30, 2026, 10:50 PM UTC

SMS, APAC
Timeline · 1 update
- investigating · Jul 30, 2026, 10:50 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery delays from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide anoth…
SMS Delivery Delays from Twilio to Africell Angola

Ongoing ● 58m

Started Jul 30, 2026, 10:31 PM UTC

SMS, Middle East & Africa
Timeline · 1 update
- investigating · Jul 30, 2026, 10:31 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery delays from Twilio to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide anoth…
Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia

Ongoing ● 3h 1m

Started Jul 30, 2026, 08:28 PM UTC

Voice, Latin America
Timeline · 4 updates
- investigating · Jul 30, 2026, 08:28 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 08:48 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 09:33 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 10:39 PM UTC
  
  Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is …
SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands

Ongoing ● 5h 39m

Started Jul 30, 2026, 05:50 PM UTC

SMS, Latin America
Timeline · 4 updates
- investigating · Jul 30, 2026, 05:50 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 06:03 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 07:04 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 09:08 PM UTC
  
  Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the caus…
SMS Delivery Delays and Failures from Twilio to Unitel Angola

Ongoing ● 1d

Started Jul 29, 2026, 10:49 PM UTC

SMS, Middle East & Africa
Timeline · 9 updates
- investigating · Jul 29, 2026, 10:49 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 12:06 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 01:11 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 03:13 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 07:13 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 02:13 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays and Failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 03:15 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays and Failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 05:17 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified · Jul 30, 2026, 09:23 PM UTC
  
  Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Latest: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to reso…

+5 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days

MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Resolved 1h 40m

Started Jul 30, 2026, 03:06 PM UTC · Resolved Jul 30, 2026, 04:47 PM UTC

MMS Short Code, North America
Timeline · 4 updates
- investigating · Jul 30, 2026, 03:06 PM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified · Jul 30, 2026, 03:37 PM UTC
  
  Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Jul 30, 2026, 03:38 PM UTC
  
  We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved · Jul 30, 2026, 04:47 PM UTC
  
  The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Latest: The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Delay in Message Redactions

Resolved 4h 13m

Started Jul 30, 2026, 02:41 PM UTC · Resolved Jul 30, 2026, 06:54 PM UTC

Bulk Export
Timeline · 5 updates
- investigating · Jul 30, 2026, 02:41 PM UTC
  
  We are currently investigating an issue with "stuck events" in MSS-cleaner. We expect to provide another update in 1 hour or as soon as more information becomes available
- investigating · Jul 30, 2026, 04:19 PM UTC
  
  We are contiuning to investigate this issue.
- investigating · Jul 30, 2026, 04:25 PM UTC
  
  We are continuing to investigate this issue.
- investigating · Jul 30, 2026, 06:28 PM UTC
  
  We are contiuning to investigate this issue.
- resolved · Jul 30, 2026, 06:54 PM UTC
  
  We have fully investigated the Bulk Export API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Latest: We have fully investigated the Bulk Export API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operationa…
Degraded Invocations in US1 Region

Resolved —

Started Jul 30, 2026, 10:02 AM UTC · Resolved Jul 30, 2026, 10:02 AM UTC
Timeline · 1 update
- resolved · Jul 30, 2026, 10:02 AM UTC
  
  Twilio Invocations was degraded for 14 minutes between 02:14 and 02:28 Pacific Time on 07/30/2026. During this period of time, customers may have experienced failing invocations in the US1 region. The issue has now been resolved.
Latest: Twilio Invocations was degraded for 14 minutes between 02:14 and 02:28 Pacific Time on 07/30/2026. During this period of time, customers may have experienced failing invocations in…
503 Errors and Latency on Verify

Resolved 1h 11m

Started Jul 30, 2026, 06:59 AM UTC · Resolved Jul 30, 2026, 08:11 AM UTC

Verify
Timeline · 3 updates
- investigating · Jul 30, 2026, 06:59 AM UTC
  
  We are currently investigating an issue causing a spike in 503 errors and increased latency with the Verify service. As a result, customers may experience errors or delays when creating and checking verifications. Our engineering teams are actively working to isolate the root cause. We will provide another update in 30 minutes or as soon as more information becomes available.
- monitoring · Jul 30, 2026, 07:41 AM UTC
  
  No further 503 errors or latency spikes have been detected in the past 30 minutes. We are now transitioning to a 30-minute monitoring phase to ensure continued stability
- resolved · Jul 30, 2026, 08:11 AM UTC
  
  The issue affecting intermittent 503 errors and increased latency with the Verify service has been resolved, and the service is functioning normally at this time.
Latest: The issue affecting intermittent 503 errors and increased latency with the Verify service has been resolved, and the service is functioning normally at this time.
SMS Delivery Delays from Twilio to Zamtel Zambia

Resolved 7h 31m

Started Jul 30, 2026, 05:23 AM UTC · Resolved Jul 30, 2026, 12:54 PM UTC

SMS, Middle East & Africa
Timeline · 5 updates
- identified · Jul 30, 2026, 05:23 AM UTC
  
  Twilio customers may be experiencing SMS delivery delays from Twilio to Zamtel network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring · Jul 30, 2026, 06:18 AM UTC
  
  We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring · Jul 30, 2026, 08:19 AM UTC
  
  We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring · Jul 30, 2026, 12:25 PM UTC
  
  We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved · Jul 30, 2026, 12:54 PM UTC
  
  The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
Latest: The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.

See the full Twilio outage history

150 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 155 incidents View full outage history →

SMS Delivery Delays from Twilio to Celcom Malaysia Ongoing

Started Jul 30, 2026, 10:50 PM UTC · ● 39m
SMS Delivery Delays from Twilio to Africell Angola Ongoing

Started Jul 30, 2026, 10:31 PM UTC · ● 58m
Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia Ongoing

Started Jul 30, 2026, 08:28 PM UTC · ● 3h 1m
SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands Ongoing

Started Jul 30, 2026, 05:50 PM UTC · ● 5h 39m
MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Resolved

Started Jul 30, 2026, 03:06 PM UTC · Resolved Jul 30, 2026, 04:47 PM UTC · 1h 40m
Delay in Message Redactions Resolved

Started Jul 30, 2026, 02:41 PM UTC · Resolved Jul 30, 2026, 06:54 PM UTC · 4h 13m
Degraded Invocations in US1 Region Resolved

Started Jul 30, 2026, 10:02 AM UTC · Resolved Jul 30, 2026, 10:02 AM UTC · —
503 Errors and Latency on Verify Resolved

Started Jul 30, 2026, 06:59 AM UTC · Resolved Jul 30, 2026, 08:11 AM UTC · 1h 11m