Twilio incident

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 16, 2026 affecting SMS, Middle East & Africa, lasting 55s. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 10:45 AM UTC
Resolved
Oct 16, 2026, 10:46 AM UTC
Duration
55s
Detected by Pingoru
Oct 16, 2026, 10:45 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. identified Oct 16, 2026, 10:45 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Oct 16, 2026, 10:46 AM UTC

    We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Oct 16, 2026, 10:46 AM UTC

    The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.