Twilio incident

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 13, 2026 affecting SMS, APAC, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 04:14 PM UTC
Resolved
Oct 13, 2026, 04:21 PM UTC
Duration
7m
Detected by Pingoru
Oct 13, 2026, 04:14 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Oct 13, 2026, 04:14 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Oct 13, 2026, 04:21 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.