- Detected by Pingoru
- Jun 11, 2026, 08:30 PM UTC
- Resolved
- Jun 12, 2026, 01:31 PM UTC
- Duration
- 17h
Affected: SMS, Europe
Timeline · 7 updates
-
investigating Jun 11, 2026, 08:30 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 11, 2026, 08:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 11, 2026, 09:31 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
identified Jun 11, 2026, 11:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
identified Jun 12, 2026, 03:40 AM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
-
monitoring Jun 12, 2026, 11:22 AM UTC
We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 12, 2026, 01:31 PM UTC
The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 05:52 PM UTC
- Resolved
- Jun 11, 2026, 08:32 PM UTC
- Duration
- 2h 39m
Affected: SMS Short Code, North America
Timeline · 4 updates
-
investigating Jun 11, 2026, 05:52 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 11, 2026, 06:01 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 11, 2026, 06:30 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 11, 2026, 08:32 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 05:04 PM UTC
- Resolved
- Jun 11, 2026, 05:04 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Jun 11, 2026, 05:04 PM UTC
Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 07:13 PM UTC
- Resolved
- Jun 11, 2026, 09:09 AM UTC
- Duration
- 13h 56m
Affected: SMS, Middle East & Africa
Timeline · 7 updates
-
investigating Jun 10, 2026, 07:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 10, 2026, 07:15 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 10, 2026, 08:15 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
identified Jun 10, 2026, 10:16 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
identified Jun 11, 2026, 02:21 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
-
monitoring Jun 11, 2026, 07:08 AM UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 11, 2026, 09:09 AM UTC
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 07:12 PM UTC
- Resolved
- Jun 11, 2026, 05:34 PM UTC
- Duration
- 22h 21m
Affected: SMS, Europe
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 02:11 PM UTC
- Resolved
- Jun 10, 2026, 02:12 PM UTC
- Duration
- 1m
Timeline · 2 updates
-
investigating Jun 10, 2026, 02:11 PM UTC
Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
-
resolved Jun 10, 2026, 02:12 PM UTC
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 09:39 AM UTC
- Resolved
- Jun 11, 2026, 06:24 AM UTC
- Duration
- 20h 44m
Affected: SMS, Europe
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 06:19 AM UTC
- Resolved
- Jun 12, 2026, 08:29 PM UTC
- Duration
- 2d 14h
Affected: SMS, APAC
Timeline · 11 updates
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 03:35 AM UTC
- Resolved
- Jun 10, 2026, 04:25 AM UTC
- Duration
- 50m
Affected: RecordingsConference AU1Conference IE1Recording AU1Recording IE1Speech Recognition (Gather Speech) AU1Speech Recognition (Gather Speech) IE1
Timeline · 2 updates
-
monitoring Jun 10, 2026, 03:35 AM UTC
We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 10, 2026, 04:25 AM UTC
We are no longer experiencing issues affecting voice calls. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2026, 02:16 PM UTC
- Resolved
- Jun 09, 2026, 03:24 PM UTC
- Duration
- 1h 8m
Affected: SMS, Europe
Timeline · 3 updates
-
investigating Jun 09, 2026, 02:16 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 09, 2026, 02:30 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 09, 2026, 03:24 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic are operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2026, 08:54 AM UTC
- Resolved
- Jun 12, 2026, 12:39 PM UTC
- Duration
- 3d 3h
Affected: SMS, APAC
Timeline · 14 updates
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 10:41 PM UTC
- Resolved
- Jun 09, 2026, 01:55 AM UTC
- Duration
- 3h 13m
Affected: SMS, Europe
Timeline · 4 updates
-
investigating Jun 08, 2026, 10:41 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 08, 2026, 10:52 PM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 08, 2026, 11:54 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 09, 2026, 01:55 AM UTC
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 08:10 PM UTC
- Resolved
- Jun 09, 2026, 07:30 AM UTC
- Duration
- 11h 19m
Affected: SMS, Europe
Timeline · 7 updates
-
investigating Jun 08, 2026, 08:11 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 08, 2026, 08:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 08, 2026, 09:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
identified Jun 08, 2026, 11:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
identified Jun 09, 2026, 03:25 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
-
monitoring Jun 09, 2026, 05:28 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 09, 2026, 07:30 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 06:16 AM UTC
- Resolved
- Jun 09, 2026, 04:04 AM UTC
- Duration
- 21h 47m
Affected: SMS, Latin America
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jun 07, 2026, 02:38 PM UTC
- Resolved
- Jun 07, 2026, 05:42 PM UTC
- Duration
- 3h 4m
Affected: SMS, Europe
Timeline · 3 updates
-
investigating Jun 07, 2026, 02:38 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Germany to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 07, 2026, 03:41 PM UTC
We have observed a recovery in SMS delivery from Germany to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 07, 2026, 05:42 PM UTC
The incident has been resolved and SMS delivery from Germany to Twilio Phone Numbers is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2026, 10:33 PM UTC
- Resolved
- Jun 07, 2026, 10:14 AM UTC
- Duration
- 11h 40m
Affected: SMS Long Code, North AmericaSMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North AmericaSMS, Latin AmericaSMS, APACSMS, EuropeSMS, Middle East & Africa
Timeline · 8 updates
-
investigating Jun 06, 2026, 10:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 06, 2026, 11:06 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 07, 2026, 12:06 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
identified Jun 07, 2026, 02:07 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
monitoring Jun 07, 2026, 04:11 AM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
monitoring Jun 07, 2026, 06:12 AM UTC
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
-
monitoring Jun 07, 2026, 10:12 AM UTC
We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
-
resolved Jun 07, 2026, 10:14 AM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2026, 02:01 AM UTC
- Resolved
- Jun 06, 2026, 04:37 AM UTC
- Duration
- 2h 36m
Affected: Group RoomsPeer-to-Peer RoomsRecordingsCompositionsGo Rooms
Timeline · 3 updates
-
investigating Jun 06, 2026, 02:01 AM UTC
We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 06, 2026, 02:36 AM UTC
We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 06, 2026, 04:37 AM UTC
We are no longer experiencing high latency with video room sessions. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 08:48 PM UTC
- Resolved
- Jun 05, 2026, 11:41 PM UTC
- Duration
- 2h 52m
Affected: SMS, APAC
Timeline · 4 updates
-
investigating Jun 05, 2026, 08:48 PM UTC
Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 05, 2026, 08:58 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 05, 2026, 09:58 PM UTC
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 05, 2026, 11:41 PM UTC
The incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 07:24 PM UTC
- Resolved
- Jun 05, 2026, 07:24 PM UTC
- Duration
- —
Affected: Messaging Channels
Timeline · 1 update
-
resolved Jun 05, 2026, 07:24 PM UTC
Twilio media message delivery was degraded for 44 minutes between 11:02 and 11:46 Pacific Time on 06/05/2026 During this period of time customers may have experienced failed media message delivery due to 11205 errors. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 04:32 PM UTC
- Resolved
- Jun 05, 2026, 06:31 PM UTC
- Duration
- 1h 58m
Affected: Documentation
Timeline · 4 updates
-
investigating Jun 05, 2026, 04:32 PM UTC
We are observing an issue where customers are unable to see Catalog entries on index page within Segment documents. We are currently working with our Engineering Team to resolve the issue as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.
-
investigating Jun 05, 2026, 05:30 PM UTC
We are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more information becomes available.
-
monitoring Jun 05, 2026, 06:01 PM UTC
We are observing successful recovery where customers are unable to see Catalog entries on index page within Segment documents. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
-
resolved Jun 05, 2026, 06:31 PM UTC
We are no longer experiencing issues where customers are unable to see Catalog entries on index page within Segment documents. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 12:26 PM UTC
- Resolved
- Jun 06, 2026, 06:04 AM UTC
- Duration
- 17h 38m
Affected: Lookup Identity MatchLookup SIM SwapLegacy Identity MatchAndAttributes
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 02:34 AM UTC
- Resolved
- Jun 05, 2026, 04:16 PM UTC
- Duration
- 13h 41m
Affected: SMS Short Code, North America
Timeline · 7 updates
-
investigating Jun 05, 2026, 02:34 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 05, 2026, 02:38 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 05, 2026, 03:39 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
identified Jun 05, 2026, 05:39 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
identified Jun 05, 2026, 09:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
-
monitoring Jun 05, 2026, 02:09 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 05, 2026, 04:16 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 01:26 AM UTC
- Resolved
- Jun 05, 2026, 08:27 AM UTC
- Duration
- 7h
Affected: SMS, Europe
Timeline · 6 updates
-
investigating Jun 05, 2026, 01:26 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
investigating Jun 05, 2026, 02:27 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
investigating Jun 05, 2026, 04:32 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
identified Jun 05, 2026, 06:23 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 05, 2026, 06:24 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
resolved Jun 05, 2026, 08:27 AM UTC
We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 10:27 PM UTC
- Resolved
- Jun 05, 2026, 01:29 AM UTC
- Duration
- 3h 2m
Affected: SMS, APAC
Timeline · 5 updates
-
investigating Jun 04, 2026, 10:27 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
identified Jun 04, 2026, 10:39 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
monitoring Jun 04, 2026, 10:44 PM UTC
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
monitoring Jun 05, 2026, 12:45 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
-
resolved Jun 05, 2026, 01:29 AM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan is operating normally.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 08:19 PM UTC
- Resolved
- Jun 04, 2026, 08:45 PM UTC
- Duration
- 25m
Affected: SMS, Europe
Timeline · 2 updates
-
investigating Jun 04, 2026, 08:19 PM UTC
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
resolved Jun 04, 2026, 08:45 PM UTC
We have completed our investigation and determined that this event did result in a subset of customer's impact. We have contacted impacted customers to provide additional information about the incident.
Read the full incident report →
