Twilio incident

Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Brazil

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, Latin America, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 16, 2026, 01:55 PM UTC
Resolved
Ongoing
Duration
● 3h 25m
Detected by Pingoru
Oct 16, 2026, 01:55 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. investigating Oct 16, 2026, 01:55 PM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 16, 2026, 02:59 PM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Oct 16, 2026, 03:59 PM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.