Twilio incident

SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 15, 2026 affecting SMS, Latin America, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 01:24 PM UTC
Resolved
Oct 15, 2026, 04:38 PM UTC
Duration
3h 14m
Detected by Pingoru
Oct 15, 2026, 01:24 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Oct 15, 2026, 01:24 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Colombia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 15, 2026, 02:25 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Colombia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Oct 15, 2026, 04:38 PM UTC

    The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.