Twilio incident

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 03:24 PM UTC
Resolved
Ongoing
Duration
● 4h 46m
Detected by Pingoru
Oct 15, 2026, 03:24 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Oct 15, 2026, 03:24 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 15, 2026, 04:29 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Oct 15, 2026, 06:34 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.