myKaarma incident

Dealerbuilt Performance Degradation Impacting myKaarma.

Major Resolved View vendor source →

myKaarma experienced a major incident on August 15, 2025 affecting DealerBuilt Integration, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 01:32 PM UTC
Resolved
Aug 15, 2025, 02:28 PM UTC
Duration
55m
Detected by Pingoru
Aug 15, 2025, 01:32 PM UTC

Affected components

DealerBuilt Integration

Update timeline

  1. investigating Aug 15, 2025, 01:32 PM UTC

    Dear myKaarma User, we are experiencing a service outage with DealerBuilt, causing issues with RO pull and appointment push/pull. Our engineering team is actively monitoring the situation with Dealerbuilt to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Aug 15, 2025, 02:28 PM UTC

    All systems are operational.