Resolved after 2 minutes, affecting Insights Dealer-facing page, on July 14, 2026.
This issue has been resolved, and the Insights tab is now operating normally. We identified and resolved the issue that was causing the myKaarma dashboard loading screen to remain stuck when accessing Insights, and we will continue monitoring to ensure stability. Thank you for your patience, and we're sorry for the disruption
Affected components
Update timeline
- investigating Jul 14, 2026, 07:58 PM UTC
We are investigating an issue affecting the Insights tab. Some customers may see the myKaarma dashboard loading screen indefinitely when attempting to access Insights. Our team is actively investigating the issue and working to restore normal functionality. We’ll provide another update within the next hour.
- resolved Jul 14, 2026, 08:01 PM UTC
This issue has been resolved, and the Insights tab is now operating normally. We identified and resolved the issue that was causing the myKaarma dashboard loading screen to remain stuck when accessing Insights, and we will continue monitoring to ensure stability. Thank you for your patience, and we're sorry for the disruption
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