Resolved after 7 minutes, affecting Payment Gateway Integrations, on June 2, 2026.
This issue has been resolved and Payment Requests for DMS Parts Orders are operating normally. The impact was caused by a recent DMS change that affected some orders created before today and prevented invoice generation. The DMS team has completed a revert of the change, restoring normal functionality. We will continue to monitor for stability. Thank you for your patience, and we’re sorry for the disruption.
Affected components
Update timeline
- investigating Jun 02, 2026, 05:35 PM UTC
We are investigating an issue affecting some DMS Parts Orders where Payment Requests are not being sent. A recent change from the DMS has impacted some orders created before today, causing invoice generation to fail and preventing Payment Requests from being delivered. The DMS team is working to revert the change, and we will provide another update once the revert has been completed.
- resolved Jun 02, 2026, 05:42 PM UTC
This issue has been resolved and Payment Requests for DMS Parts Orders are operating normally. The impact was caused by a recent DMS change that affected some orders created before today and prevented invoice generation. The DMS team has completed a revert of the change, restoring normal functionality. We will continue to monitor for stability. Thank you for your patience, and we’re sorry for the disruption.
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