Resolved after 1 hour 19 minutes, affecting myKaarma Desktop App, on May 20, 2026.
The issue affecting account invitation links has been resolved, and users should now be able to successfully access their links and activate their myKaarma accounts. Our team will continue monitoring to ensure the issue remains stable. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating May 20, 2026, 03:20 PM UTC
We are currently investigating an issue where some users attempting to activate their myKaarma accounts are seeing an incorrect “link expired” message when using their invitation link. Our team is actively working to identify the cause and restore normal account activation functionality. We’ll provide another update as soon as we possibly can!
- resolved May 20, 2026, 04:39 PM UTC
The issue affecting account invitation links has been resolved, and users should now be able to successfully access their links and activate their myKaarma accounts. Our team will continue monitoring to ensure the issue remains stable. Thank you for your patience while we worked to resolve this issue.
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