myKaarma incident
CDK RO Writeback and Mobile Check-In Issues Impacting myKaarma
Resolved after 1 hour 12 minutes, affecting CDK Integration, on October 20, 2026.
CDK has resolved the issue affecting RO writeback and mobile check-in, and these services are now operating normally for dealerships using CDK. Our team will continue monitoring to ensure stability. We apologize for any disruption and appreciate your patience while this issue was being resolved.
Affected components
Update timeline
- investigating Oct 20, 2026, 07:26 PM UTC
CDK is currently experiencing an issue that may cause delays or failures with RO writeback and mobile check-in for dealerships using CDK. CDK is actively investigating the issue, and our team is monitoring the situation. We apologize for the disruption and will provide another update within the next hour.
- resolved Oct 20, 2026, 09:22 PM UTC
CDK has resolved the issue affecting RO writeback and mobile check-in, and these services are now operating normally for dealerships using CDK. Our team will continue monitoring to ensure stability. We apologize for any disruption and appreciate your patience while this issue was being resolved.
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