myKaarma incident

CDK Outage affecting myKaarma

Resolved after 2 hours 52 minutes, affecting CDK Integration, on October 13, 2026.

monitoring Oct 14, 2026, 01:00 AM UTC

We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.

Started
Oct 13, 2026, 10:06 PM UTC
Resolved
Oct 14, 2026, 12:59 AM UTC
Duration
2h 52m
Detected by Pingoru
Oct 13, 2026, 10:06 PM UTC

Affected components

CDK Integration

Update timeline

  1. monitoring Oct 14, 2026, 01:00 AM UTC

    We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.

  2. resolved Oct 14, 2026, 11:59 AM UTC

    All systems are operational.

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