Is myKaarma down?

We are currently experiencing an issue affecting all data pulls from CDK and appointment pushes from myKaarma to CDK. Dealerships using the CDK integration may experience delays or failures when retrieving data or syncing appointments. Payments can still be processed through myKaarma; however, users will need to manually enter RO numbers when taking payments. We have contacted CDK and are actively working with their team to resolve the issue and restore normal functionality. We will continue to monitor the situation and share updates as more information becomes available. We apologize for the disruption and appreciate your patience.

We have confirmed that CDK is currently experiencing an issue affecting data pulls and appointment syncing with myKaarma. Payments can still be processed through myKaarma, but RO numbers must be entered manually. We have been informed that CDK is working to restore functionality. We apologize for the disruption and appreciate your patience. You can follow updates at status.mykaarma.com.

CDK continues to experience a service disruption affecting data pulls from CDK and appointment pushes from myKaarma to CDK. To help dealerships continue operating, we have enabled manual RO creation in myKaarma. Payments can still be processed, but RO numbers must be entered manually. For instructions on using manual RO creation and other available workarounds, please refer to our workaround guide. CDK is working to restore normal functionality, and we will provide another update within the next hour. We apologize for the disruption and appreciate your patience. You can follow updates at status.mykaarma.com.

We are seeing signs of recovery, with data successfully pulling from CDK and syncing back to CDK. However, we have not yet received confirmation from CDK that the issue has been fully resolved. If you are able to create ROs in CDK and they are successfully pulling into myKaarma, please resume your normal workflow. If you are still experiencing issues, please continue using the manual RO creation process in myKaarma. Instructions are available in our workaround guide. We will continue monitoring the situation and provide updates as more information becomes available. Thank you for your patience. You can follow updates at status.mykaarma.com.

CDK has confirmed that the service disruption affecting data pulls and appointment syncing with myKaarma has been resolved. Normal functionality has been restored, and dealerships can resume creating ROs in CDK and using their standard workflows. Manual RO creation in myKaarma is no longer necessary. Please note that any ROs created manually in myKaarma during the disruption will require manual reconciliation, as this data does not push back into CDK. We will continue monitoring the integration to ensure stability. We apologize for the disruption and appreciate your patience.

CDK is currently experiencing an issue that may cause delays or failures with RO writeback and mobile check-in for dealerships using CDK. CDK is actively investigating the issue, and our team is monitoring the situation. We apologize for the disruption and will provide another update within the next hour.

CDK has resolved the issue affecting RO writeback and mobile check-in, and these services are now operating normally for dealerships using CDK. Our team will continue monitoring to ensure stability. We apologize for any disruption and appreciate your patience while this issue was being resolved.

We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.

All systems are operational.

DealerBuilt is currently experiencing an outage that is impacting myKaarma dealers using the DealerBuilt DMS integration. DealerBuilt is investigating the issue. We’ll provide another update once DealerBuilt confirms the issue has been resolved.

All systems are operational.

Some dealerships may be seeing incorrect parts pricing on repair orders, with parts prices appearing doubled in some cases. Our team is actively investigating the issue and will provide another update as soon as we have more information.

All system are operational.