myKaarma incident

Parts Information Not Displaying Impacting myKaarma

Major Resolved View vendor source →

myKaarma experienced a major incident on June 23, 2026 affecting Service Cart, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 01:09 PM UTC
Resolved
Jun 23, 2026, 01:27 PM UTC
Duration
18m
Detected by Pingoru
Jun 23, 2026, 01:09 PM UTC

Affected components

Service Cart

Update timeline

  1. investigating Jun 23, 2026, 01:09 PM UTC

    We are aware of an issue affecting dealers where parts information may not be displaying for Service Advisors. Our team has identified the issue and is actively working on a fix to restore visibility of parts information. We’ll provide another update as soon as more information is available.

  2. resolved Jun 23, 2026, 01:27 PM UTC

    All systems are operational.