myKaarma incident

Application Outage Impacting myKaarma

Resolved after 1 hour 19 minutes, affecting myKaarma Desktop App and myKaarma Mobile Apps, on June 26, 2026.

resolved Jun 26, 2026, 03:13 PM UTC

The issue affecting myKaarma services has been resolved, and all services should now be operating normally. If you continue to experience any issues, please refresh your browser page and log in again. Dealers who were using the backup payments link can now return to the standard myKaarma payment workflow; the backup payment link is no longer needed. We will continue to monitor the platform to ensure stability. Thank you for your patience, and we apologize for the disruption.

Started
Jun 26, 2026, 01:54 PM UTC
Resolved
Jun 26, 2026, 03:13 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 26, 2026, 01:54 PM UTC

Affected components

myKaarma Desktop AppmyKaarma Mobile Apps

Update timeline

  1. investigating Jun 26, 2026, 02:16 PM UTC

    We are investigating an issue causing the myKaarma application to be unavailable for some or all users. Our team is actively working to identify the cause and restore service as quickly as possible. We will provide another update as soon as more information is available.

  2. investigating Jun 26, 2026, 02:50 PM UTC

    We are investigating an issue causing the myKaarma application to be unavailable for some or all users. Our team is actively working to identify the cause and restore service as quickly as possible. We will provide another update as soon as more information is available PLEASE USE BACKUP PAYMENT LINK: http://mkpay.us/

  3. resolved Jun 26, 2026, 03:13 PM UTC

    The issue affecting myKaarma services has been resolved, and all services should now be operating normally. If you continue to experience any issues, please refresh your browser page and log in again. Dealers who were using the backup payments link can now return to the standard myKaarma payment workflow; the backup payment link is no longer needed. We will continue to monitor the platform to ensure stability. Thank you for your patience, and we apologize for the disruption.

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