myKaarma experienced a major incident on June 26, 2026 affecting myKaarma Desktop App and myKaarma Mobile Apps, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 02:16 PM UTC
We are investigating an issue causing the myKaarma application to be unavailable for some or all users. Our team is actively working to identify the cause and restore service as quickly as possible. We will provide another update as soon as more information is available.
- investigating Jun 26, 2026, 02:50 PM UTC
We are investigating an issue causing the myKaarma application to be unavailable for some or all users. Our team is actively working to identify the cause and restore service as quickly as possible. We will provide another update as soon as more information is available PLEASE USE BACKUP PAYMENT LINK: http://mkpay.us/
- resolved Jun 26, 2026, 03:13 PM UTC
The issue affecting myKaarma services has been resolved, and all services should now be operating normally. If you continue to experience any issues, please refresh your browser page and log in again. Dealers who were using the backup payments link can now return to the standard myKaarma payment workflow; the backup payment link is no longer needed. We will continue to monitor the platform to ensure stability. Thank you for your patience, and we apologize for the disruption.