myKaarma incident

Auto/Mate DMS Outage Impacting myKaarma

myKaarma is currently experiencing a major incident affecting Automate Integration, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 07:31 PM UTC
Resolved
Ongoing
Duration
● 1d 5h
Detected by Pingoru
May 29, 2026, 07:31 PM UTC

Affected components

Automate Integration

Update timeline

  1. investigating May 29, 2026, 07:31 PM UTC

    Auto/Mate has confirmed an issue on their side that is impacting the myKaarma DMS integration for dealerships using Auto/Mate. As a result, new repair orders and appointment updates may not be syncing into myKaarma. Auto/Mate is actively working to resolve the issue, and we are monitoring their progress while evaluating possible temporary alternatives. We will provide another update as soon as we receive additional information from Auto/Mate.