myKaarma incident

PBS Performance Degradation Impacting myKaarma

Major Resolved View vendor source →

myKaarma experienced a major incident on September 10, 2025 affecting PBS Integration, lasting 15h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 02:37 PM UTC
Resolved
Sep 11, 2025, 06:26 AM UTC
Duration
15h 49m
Detected by Pingoru
Sep 10, 2025, 02:37 PM UTC

Affected components

PBS Integration

Update timeline

  1. investigating Sep 10, 2025, 02:37 PM UTC

    Dear myKaarma User, we are experiencing delays pulling ROs from PBS. Our engineering team is actively monitoring the situation with PBS to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.

  2. resolved Sep 11, 2025, 06:26 AM UTC

    This incident has been resolved.