myKaarma incident
Messaging & Notification Delays Impacting myKaarma
myKaarma experienced a major incident on September 23, 2025 affecting Text Messaging, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Text Messaging
Update timeline
- investigating Sep 23, 2025, 03:44 PM UTC
Between 7:10 AM and 7:25 AM PT, some users experienced delays with messaging and notifications. The system is now stable, and we’re actively monitoring to ensure everything continues to run smoothly. Thank you for your patience while we keep an eye on it. We’ll provide an update by 3:00 PM PT.
- resolved Sep 23, 2025, 07:39 PM UTC
All systems are operational.