myKaarma incident

Twilio Performance Degradation Impacting myKaarmaSubscribe

Major Resolved View vendor source →

myKaarma experienced a major incident on October 1, 2025 affecting Text Messaging, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 06:05 PM UTC
Resolved
Oct 01, 2025, 07:13 PM UTC
Duration
1h 7m
Detected by Pingoru
Oct 01, 2025, 06:05 PM UTC

Affected components

Text Messaging

Update timeline

  1. investigating Oct 01, 2025, 06:05 PM UTC

    We are currently investigating delays in MMS message delivery sent via Twilio, which may impact messaging functionality within myKaarma. Our team is actively monitoring the situation and working with Twilio to resolve the issue as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience.

  2. resolved Oct 01, 2025, 07:13 PM UTC

    All systems are operational.